FAQ

You have questions, we have answers

Q

I just tried to use my coupon code on a different site than the one you linked me to, and it’s not working, and I don’t understand.

Your coupon codes are exclusive to the designated website for the designated product. That means even if you find that product elsewhere, your code won’t work on that site.

Q

You don’t have any deals left for the product that I wanted. But I still want a deal.

And deals you shall have! We offer brand new, exciting deals on at least a weekly basis, so keep checking back. There may be something similar or even a repeat of a deal you wanted but missed.

Q

Why can’t I stop punching? Should I be concerned? I’m concerned.

Deep breaths. Being a Punched addict is nothing to be ashamed of, nor is it cause for concern. It is, in fact, a healthy addiction, as saving money is a constructive habit. We are here for you if you need to talk. You can visit our Facebook page and join a supportive community of Punched enthusiasts who understand what you’re going through.

Q

I got a little aggressive with my punches and now my house looks like a borderline hoarder home. How do I return a product?

All of our products are shipped through the third-party site from which you made your purchase. If you need to return a product, the best way to do so is through their specific return process.

Q

I have Spamaphobia. Is it worth subscribing to Punched’s emails?

Have you ever walked past a store with a line of people waiting out the door and thought to yourself, “What do they know that I don’t?” We only send emails to keep you in the loop about awesome savings, so you never have to settle for anybody’s leftovers. No spam, we promise.

Q

I have an elaborate countdown planned for my package. How can I track my order?

We’ve got the deals, but the participating websites provide the tracking info. Check the site where you redeemed your coupon to plan your countdown. We hope there’s a piñata involved.

Q

Things change. Can I cancel or edit an order I recently placed?

Contact the website you ordered from ASAP, and they’ll do their best to help you out.